Responsible Gaming

Responsible Gaming
Inspired is committed to helping to limit the number of problem gamblers, whilst at the same time preserving the enjoyment of those who choose to gamble for entertainment.

As a leading provider of Server-Based Video Lottery products, Inspired Gaming Group is dedicated to making sure that the protection of the vulnerable is paramount when developing new technology and games. Due to Inspired’s Open SBG/VLT Core™ technology, new responsible gaming software can be deployed quickly via the network, and operators and regulators can segment data by any criteria, for example by game, machine, player, average stake, time on device.

Inspired only operates in regulated markets and we work closely with Government regulators and customers in each of the countries to protect those at risk of problem gambling, we do this via:

  • Fairness: Using systems that are secure and regulated and by ensuring that all our content and platforms are independently tested
  • Transparency: Ensuring that the RTP (return to player) is accessible in help pages
  • Funding: By providing financial contributions to a variety of charitable gambling organisations who are committed to researching, preventing and treating problem gambling in the countries that we operate in
  • Research and development: Sharing data to help understand the causes of problem gambling and to create world leading player protection software
  • Education: Providing clear guidance to our employees, customers and the public regarding signs of problem gambling, who to contact for help, and intervention advice where appropriate

For more information please visit:

If you think you may have a problem with gambling you can speak confidentially to
GamCare Freephone 0808 8020 133 or Gamblers Anonymous 0121 233 1335.


UK B2/B3 machines in bookmakers

Inspired is working closely with other gaming machine suppliers, our customers, and the Association of British Bookmakers (ABB) to achieve world leading player protection software through continuing research and development, and has signed up to the ABB's Code for Responsible Gambling and Player Protection (the Code of Conduct). This specifically aims to minimise the harm that can be associated with problem gambling in UK bookmakers. As a result, prominent responsible gambling messages, and time and spend limits are now available on all gaming machines in bookmakers. This technology enforces breaks for customers on gaming machines with automatic on-screen alerts about the money and time spent.